Honesty & Trust

Keeping Your Information Safe

Only What We Need

We only ask for details we actually need to pack your order and deliver your flowers safely to your door.

Safe Payments

Your payments are fully secured. We never see or store your credit card numbers or UPI details.

We Never Sell Data

Your privacy is yours. We promise we will never sell or share your personal details with other marketing companies.

At Bloom's Heaven, we value your privacy just as much as we value our beautiful flowers. We wrote this page in plain, simple English to explain exactly what we do with your information when you shop with us.

1. What Information We Collect

When you buy flowers from us, we just need a few basic things to make it happen:

  • Contact Details: Your name, email, and phone number so we can text or email you about your order.
  • Delivery Address: The place where the flowers are going, so our delivery team can find it easily.
  • Basic Website Data: Simple details (like the type of phone or browser you use) so our website looks good and works fast for you.

2. How We Use Your Information

We only use your details to give you a great shopping experience. We use it to:

  • Make your flower arrangement and deliver it to the right place.
  • Send you order updates and tracking links.
  • Send you a friendly email with a discount or new flower updates (but only if you agreed to join our email list). You can click "unsubscribe" at any time.

3. Secure Payments

We take your money's safety seriously. When you pay for your order, the payment goes through trusted, highly secure payment companies (like Google Pay, UPI, or your bank). Bloom's Heaven does not keep or even see your credit card or bank passwords.

4. Who Sees Your Data

We keep your circle very small. The only people who see your details are the ones helping us run the shop:

  • Our delivery drivers, so they know where to drop off the flowers.
  • Our secure payment partners, to process your payment.
  • Shopify, the safe system that runs our online store.

We will never sell or trade your details to anyone else. Period.

5. About Website Cookies

Like almost all websites, we use "cookies." These are just small files saved on your phone or computer that help our site remember you. They do simple things, like remembering what flowers you put in your shopping cart so they don't disappear if you close the page.

6. You Are In Control

It's your data, and you are in charge of it. You can always contact us and ask to:

  • See what information we have saved about you.
  • Fix any mistakes in your address or name.
  • Delete your information from our system completely.

Have questions? We are here to help.

If you have any questions about your privacy or want to change your details, just reach out to our friendly team.

Email Our Team